Settlement Council of Australia – June 2015
Introduction and rationale
The proposed National Settlement Services Outcomes Standards are the culmination of the Settlement Council of Australia (SCOA) extensive work around fostering dialogue on national standards within the settlement sector for a number of years. This dialogue has included a national consultation process to inform the development of a discussion paper that was tabled at SCOA’s National Conference in 2012. A further series of national consultations were undertaken in 2014 to explore the principles, content and prospective structure of proposed national settlement service outcomes standards.
In addition to the extensive consultation process, the National Settlement Services Outcomes Standards have been informed by best practice approaches being delivered in the work of settlement services across Australia and an international literature review. The National Settlement Services Outcomes Standards have been developed in partnership with Government and represent an approach designed to work across all programs, agencies and levels of Government. They are also a useful tool for discussion with mainstream and other services about the outcomes that settlement support aims to achieve.
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